roll the ac vents up as far as possible. then with your torx #15 or 20 loosen the two screws one on each side then roll the ac vents down to access the metal spring clips holding the top of the trim behind vents. release clips with a pic. Then open the ashtray door and reach in above the door and find the metal spring clips one on each side. I use a special radiator tool from snap on to release these but you can use a screwdriver. then the trim panel comes off.